Pavel

Hi, 1. upgrade to the latest v2.70 released last week2. send us logs when it does not help Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via…

install perl-Want from 

http://rpmfind.net/linux/rpm2html/search.php?query=perl-want&submit=Search+...&system=&arch= 


yep, there was a bug for Unity Use this hot fix https://download.stor2rrd.com/patch/unityperf.pl.gz 
Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 96947 Feb 22 10:01 unityperf.pl If your web browser gunzips it automatically then just rename it:…

Hi, BNA is not supported yet.

Hi, pls a screenshot.Do you monitor even SAN?Is that happen for all storages? send it to : support at stor2rrd dot com

Hi, well, look like there is some problem with the new firmware and port traffic, we already experienced it with some other user. Waiting for debug data from him right now. Could you send us data as well?replace <storage name> by your one. &#13;&#13;cd /home/stor2rrd/stor2rrd &#13;&#13;tar cvhf logs1.tar logs tmp/*txt…

yep, it could be :)

Hi, 1. send us a screenshot what you are missing to: support at lpar2rrd dot com2. vsan is not supported yet

ok, one more thing, remove this line from httpd conf in both lpar2rrd sections: AllowOverride AuthConfig FileInfo then restart apache It is reverting of this scenario: https://www.lpar2rrd.com/apache_auth.php

Hi, can you send us logs.do you see servers/lpars at least in the menu? Note a short problem description in the text field of the upload form. cd /home/lpar2rrd/lpar2rrd # or where is your LPAR2RRD working dir tar cvhf logs.tar logs tmp/*txt tmp/*json gzip -9 logs.tar Send us logs.tar.gz via https://upload.lpar2rrd.com

Hi, yep, remove (rename) .htaccess filescd /home/lpar2rrd/lpar2rrdrm www/.htaccess lpar2rrd-cgi/.htaccess It should be enough.

ok, lets simulate alert and provide us output 1. set some new alert on CPU pool or LPAR CPU, something small like 0.01 value 2. run this and send us log /home/lpar2rrd/lpar2rrd/load_alert.sh 2>&1 | tee x.log https://upload.lpar2rrd.com

pls answer of above question: is the issue for IBM Power CPU (HMC based) or OS agent based data, or both?

no, related is this parameter:Include graphs : 25It means last 25 hours will be in the graph.When it is 0 then no graphs

Hi, is the issue for IBM Power CPU (HMC based) or OS agent based data, or both?

thanks for explanation!

no, 5.5+ is supported only 5.4 firmware API does not provide all required data we need

Hi what is your DD firmware? It looks like something older, this is what is stated in our docu:DataDomain firmware versions 5.5+ and 6.x are supported. DataDomain firmware versions 7.x+ is supported from STOR2RRD v2.70.

Hi, send us a screenshot from how you did it, support@stor2rrd.com

Hi, this must work without password: ssh lpar2rrd@x.x.x.x "system show version" check docu how to exachange ssh key: https://www.stor2rrd.com/EMC-PowerMax-VMAX-VNX-Unity-VPLEX-DataDomain-Isilon-XtremIO-CLARiiON-Celerra-monitoring.php#DATADOMAIN

Hi, - vCenter version- Perl SDK version- Opereating system level Check if you have installed all prerequisites for your platform, this could resolve it https://www.lpar2rrd.com/https.php

Hi, try to use this: https://yum.opennms.org/stable/centos7/rrdtool/ # yum install rrdtool-1.7.1-0.1.el7.x86_64.rpm compat-librrd4-1.5.5-0.2.el7.centos.x86_64.rpm rrdtool-perl-1.7.1-0.1.el7.x86_64.rpm # rrdtool RRDtool 1.7.1 Copyright by Tobias Oetiker <tobi@oetiker.ch> ...

Hi, sorry, meant 1.6+

Hi, what is your rrdtool version?Upgrading to 1.1.6+ will resolve it.

Hi, ok, it might happen under some conditions on v2.60+ use this hot fix: https://www.stor2rrd.com/download/install-st.sh.gz -rwxrwxr-x 1 stor2rrd stor2rrd 123014 Jan 10 11:27 bin/install-st.sh Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) If your web browser gunzips it automatically then just…

Hi, send us logs Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com

Hi, try this fix &#13;&#13;https://www.stor2rrd.com/download/load_svcperf.sh.gz &#13;&#13; &#13;&#13;-rwxrwxr-x 1 stor2rrd stor2rrd 5692 Jan 28 16:11&#13;load_svcperf.sh &#13;&#13;Gunzip it and copy to /home/stor2rrd/stor2rrd (755, stor2rrd&#13;owner) &#13;&#13; &#13;&#13;If your web browser gunzips it automatically then…

Hi, is the connection test working? su - stor2rrd (lpar2rrd on the virtual appliance) cd /home/stor2rrd/stor2rrd./bin/config_check.sh <storage alias>

Hi, ok, some problem with data, logs pls. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com

let us know result if you raise a support case with IBM