Pavel

Hi, we have already seen that, some weird rrdtool file corruption, rrdtool cmd crashes.only solution is remove of already collected memory data.To can navigate you we would need: 1. above screenshot but complete one with vcenter name etc, send it together with logs 2. logs Note a short problem description in the text field…

Hi, are hanging only these graphs or generally random graphs? ps -ef| egrep "lpar2rrd|http"rrdtool -v

ls -la /home/lpar2rrd/lpar2rrd/data/OracleVMls -l /home/lpar2rrd/lpar2rrd/data/OracleVM/vmls -l /home/lpar2rrd/lpar2rrd/data/OracleVM/OracleVM

find /usr -name Escape.pm -ls find /opt -name Escape.pm -ls

Hi, revert back you original PERL5LIB from backup of the last version:BACKUP-INSTALL/stor2rrd-2.<version>/etc/stor2rrd.cfg

Hi, send us a screenshot to support at lpar2rrd dot com

Hi, 1. what is exact error?2. is that supported model? https://www.stor2rrd.com/EMC-VNXe-support.php

Hi, your right, not supported yet, we are working on it right now. We need couple of weeks.let me know if you want to test it as soon as it is done.

Hi, I do not understand, what has lpar2rrd agent with booting? It si started from crontab.

Hi, send us logs and screenshots Note a short problem description in the text field of the upload form. cd /home/lpar2rrd/lpar2rrd # or where is your LPAR2RRD working dir tar cvhf logs.tar logs tmp/*txt tmp/*json gzip -9 logs.tar Send us logs.tar.gz via https://upload.lpar2rrd.com

Hi, send us logs Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com

Hi, run it on the command line (you should ot be run via web (apache user does not have enough of rights) cd /home/stor2rrd/stor2rrd./bin/config_check.sh <storage name>

Hi, they are metrics what vCenter provides, check its documentation, I believe you can find it via google

Hi, it would appear there anyway, there is no difference when it start from cron or cmd line, perhaps browser refresh helped (Ctrl-F5)

Hi, for MSA you need role "standard" it say wrong user/password Can you log on to the storage UI with that credential (mean storage console directly via web)

Hi, you have to use qcenter, not QNAP itself

Hi, We already seen that, some storage timing our or return this. Try to upgrade firmware, it helped in some cases. Raise a call with the storage vendor, send output from above cmd from working and not working storage (which are ideally in same subnet to avoid firewall issues)

Hi, try this:1. wait for time period when there is no data coming2. run this cmd (change IP/username/password)time /usr/bin/wbemcli -nl -t -noverify ei 'https://stor2rrdro:XXXXX@10.11.12.156:5989/root/dhs:CIM_BlockStorageStatisticalData' Does it provide any output?How long it takes? (you get time stats once cmd finishes)

Hi, wrong user credentials, replace XXXX in example above by your password, what do you get then?

put there zero or leave it blank

Hi, put cursor on the text "IO thold", appears title window with a text description of the parameter.is that enough?

thanks for info

Hi, are you sure that DSCli version is compatible with the storage firmware?

one more screenshot

but there was 28 on the first screenshot you sent the day before actual screenshot.

Hi, are you sure it is the same server in both graphs?It should have 28 CPU (like in Vmware example and your initial example) but the last grapgh says 7.

Hi, do you see that even on other (all) Win servers/VMs?

what is wrong in health status table, last data update?

it is ok, try it, your HW setup is fine for that

no, it shoudl work with proper time automatically.is tat the case or it is still wrong?