Pavel

Hi Juergen, you can still downgrade to 5.x, but we do not support it for fre users. I understand your disappointment, but you have to understand that development and support is not for free, we have to pay developers and other costs. Pricing : premium edition (only edition which covers your big infra) IBM Power 8k USD a year VMware 11k USD a year. 20 % discount if you order both, total 15 200 USD a year regarding your scripting above lpar2rrd data you have mentioned earlier. We can do such scripting for you as part of support sevices. Let me know if you need an official quote. Regards, Pavel

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Pavel
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  • Hi, 1. try to wait 1 day or so, reporting host configuration sometimes take longer for that storage type 2. if even after 1 day nothing (do Ctrl-F5 in the GUI) then switch to volume based host graphs, check "known issues" here: http://www.stor2rrd.com/host_docu.htm?1.4.3
    in HDS G1*00 and GAD Setup? Comment by Pavel July 2017
  • Hi, we will let you know start of next week, our expert in this area has hollidays.
    in STOR2RRD 2.01 - JSON parse error Comment by Pavel July 2017
  • Hi, unfortunatelly we do not test and support the GUI on Safari browser. We planing that for the future when we develop responsive design.
    in Safari not loading the GIFs when Cache is disabled Comment by Pavel July 2017
  • i can see last update Jul 15:31, for storage HAVP7404 can you post a screenshot from the GUI?
    in Exit code 255 Comment by Pavel July 2017
  • Hi, this is also should not be a problem. send us logs Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
find data -exec ls -ld {} \; > tmp/list_data.txt
ps -ef |egrep "2rrd" >> tmp/list_data.txt
tar cvhf logs.tar…
    in Exit code 255 Comment by Pavel July 2017
  • Hi, send us this file: /home/stor2rrd/stor2rrd/tmp/menu.txt https://upload.stor2rrd.com
    in STOR2RRD 2.01 - JSON parse error Comment by Pavel July 2017
  • Send us logs pls. Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
tar cvhf logs.tar logs etc tmp/*txt *out 
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com
    in Brocade switches configured and connected, but no data is getting collected Comment by Pavel July 2017
  • Hi, this error could happen when there is many files to processes, it is nothing wory about. You should see data in the GUI.
    in Exit code 255 Comment by Pavel July 2017
  • Hi, send us the oldes file from this list (last one) ls -lt /products/stor2rrd/data/HAVP7404/HAVP7404*out https://upload.stor2rrd.com Note a problem description in the upload form.
    in Exit code 255 Comment by Pavel July 2017
  • Hi, browser caching issue, try Ctrl-F5 or different browser. BTW on the demo site is already implemented new zooming coming in the next version :)
    in rrdtools and zoom option Comment by Pavel July 2017
  • Hi, disks stats is not there probably because we cannot get such data from the storage. I am not 100% sure (our developer responsible for that is on hollidays now) but otherwise we would included it. We always include disks stats if its available.
    in Disk not monitoring in VSPG Comment by Pavel July 2017
  • ok, then this one :) http://www.lpar2rrd.com/upgrade.htm?4.1.1
    in version 5.00 has been released Comment by Pavel July 2017
  • http://www.stor2rrd.com/upgrade.htm?1.2.3
    in version 5.00 has been released Comment by Pavel July 2017
  • Hi, do you have all storages connected correctly? su - stor2rrd cd /home/stor2rrd/stor2rrd ./bin/config_check.sh If it is ok then send us logs. Pls note a short problem description in the text field of the upload form (name of storage which do not work) cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ps…
    in Not all IBM Storwize arrays displaying Comment by Pavel June 2017
  • Hi, I do not think that on the VIOS (AIX) level we can get such stat by using std OS cmds. There is something on the HMC level how to get some VLAN stats as far as I remember, but its priority has never reached level to look into at least :(
    in lpar2rrd network monitoring wrong data Comment by Pavel June 2017
  • sorry, I have prepared an answer but did not use "Post" button :) Hi, no idea We have already developed something for KVM years ago but it is unfinished, no time. We know there is a demand for that. Basically it is all about our time and priorities, actually most of our deveplopment resources consumes STOR2RRD product.
    in kvm support Comment by Pavel June 2017
  • Then upgrade to 5.01, you will find it there implemented :) http://www.lpar2rrd.com/download.htm?4.0 http://www.lpar2rrd.com/upgrade.htm?4.1.1
    in Heatmap - Powered Off AIX Comment by Pavel June 2017
  • Hi, what is you product version? This should be already implemented in v5.00+
    in Heatmap - Powered Off AIX Comment by Pavel June 2017
  • Hi, thanks, we will provide a fix soon. Double quotes causing a problem, looks like they are even in UUID string.
    in load.sh issue with CPU-CORE rrd creation Comment by Pavel June 2017
  • yes: http://www.lpar2rrd.com/VMware-counters.htm But upgrade is much better and easier way :)
    in Memory not shewing on VMWare Comment by Pavel June 2017
  • Hi, ok, it took me a while to understand it :) problem is that you change conf_proc_units "regulary" on the midnight, right? Then it mosty works fine except yearly graph which uses daily MAX data. I am not sure if your solution will work generally better than the actual one, or if there is generally a solution for such…
    in pool.xrm data consolidation correction Comment by Pavel June 2017
  • Hello, we do not use port 924. We use 1 connection per 5 minutes whoich downloads all necessary data, no paralalization etc. Why do you think that this error is connected to stor2rrd?
    in bsdsocket.queueLimit.reached Comment by Pavel June 2017
  • You do not have set propriate couter level in Vmware. Upgrade to 5.01. There is used new method how to get data from VMware whoich does not care about any VMware setting. It will work after upgrade.
    in Memory not shewing on VMWare Comment by Pavel June 2017
  • Hi, ok, I see the problem, your node name contains a space. This would not be a problem, problem is double quotes. Fix: 1. install the latest 2.01 2. get this fix: http://www.stor2rrd.com/download/LoadDataModule.pm.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd…
    in load.sh issue with CPU-CORE rrd creation Comment by Pavel June 2017
  • Hi, no, unfortunatelly we do not collect and save such information. Nothing from that.
    in Information from Windows Machines running in VMware Comment by Pavel June 2017
  • what is your product version (lpar2rrd server)? do you have already some OS agents installed and running? How many if so? Hundreds? is it still failing? can you check the GUI if you see some data at least?
    in OS agent problem on AIX 7.1 Comment by Pavel June 2017
  • what is your product version? GUI --> left menu --> next to the last item
    in Memory not shewing on VMWare Comment by Pavel June 2017
  • ok, that explains that, agent upgrade was done but the old agent was still running.
    in packet graphs do no contain data for latest 5.0 update Comment by Pavel June 2017
  • I simply does not belive that :) we have checked that in a customer environment with hundreds lpars where OS agents are upgraded since v1 and all lpars have packets. Upgrade cannot have influence on that. Could it be that difference is Operating system (linux vrs AIX, AIX 6.1 vrs 7.x ...) Can you have a look. This is…
    in packet graphs do no contain data for latest 5.0 update Comment by Pavel June 2017
  • ok, thanks for letting us know. What firmware did not work and which one is working?
    in rrd file not created for VSPG-200 but created for HUS110 Comment by Pavel June 2017
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