Pavel

Hi Juergen, you can still downgrade to 5.x, but we do not support it for fre users. I understand your disappointment, but you have to understand that development and support is not for free, we have to pay developers and other costs. Pricing : premium edition (only edition which covers your big infra) IBM Power 8k USD a year VMware 11k USD a year. 20 % discount if you order both, total 15 200 USD a year regarding your scripting above lpar2rrd data you have mentioned earlier. We can do such scripting for you as part of support sevices. Let me know if you need an official quote. Regards, Pavel

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Pavel
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  • Thanks for info! We will contact you as soon as we have something ready for testing (mid of Sep latest)
    in kvm support Comment by Pavel August 2017
  • LPAR2RRD server uses operating system settings, there is no special mail setup. Set up mailing system on operating system level then it will work.
    in send alerts Comment by Pavel August 2017
  • Configure it as per you company's standards. There is many ways how to do it, ask you colleagues ...
    in send alerts Comment by Pavel August 2017
  • Hi, you must configure SMTP in the operating system.
    in send alerts Comment by Pavel August 2017
  • Hi, is not anything related in Apache error_log?
  • Make sense to create aggregared graphs for each type separately like MPU*, MBP* ... is that something you are looking for?
  • our biggest problem is that we have no clue what are MPU, MBP etc, what is important and what is not. We could do what ever what make sense, we just need to know what it is :smile: 
  • Hi, sorry, we had no time to look at data yet. I have no clue what are CHA,MPB and others, I see all of that for the first time. We expecting here CPU cores like on our demo and just averaging it: http://demo.stor2rrd.com/?menu=f28969e&tab=0 On demo are MPU, I thought it is some generic core prefix. if you need any change…
  • ok that explains that. can you just share error from logs/error.log-<3PAR> for our records? Thanks.
  • Hi, only you can do is define custom group, but you get standard view only day/week/month/year like here: http://demo.stor2rrd.com/?menu=7ac334e&tab=0 There will be a new zooming in coming version which allows you exact time selection in whatever graphs (you can select 3 months in yearly graphs). After first zooming there…
  • Hi, we have already started on KVM implementation. Looks like we have all data what we need. It could be released at the end of Sep. Can you just let us know if your KVM's servers support this cmd? Pls output from these 2 cmds from the KVM machine (not from a VM): # rpm -qa | grep libvirt-client # virsh -V Is this cmd is…
    in kvm support Comment by Pavel July 2017
  • Hi, yes, this is something what should never happened, same cluster names under different vcenters. Basically it works as designed. Design have not expected this situation. We thought that this could not happen. There is no way to workaround it in the tool or fix it as this would mean quite big re-design. Only the way is…
  • Hi, pls send us this data (replace storage name by your one) Note a shor problem description in the upload form. cd /home/stor2rrd/stor2rrd tar cvf d.tar data/<storage name>/IOSTATS tmp/<storage name>-* gzip -9 d.tar https://upload.stor2rrd.com
  • Hi, pls send us this data, we will check if the storage provides stats for these hosts: cd /home/stor2rrd/stor2rrd tar cvf d.tar data/<storage name>/IOSTATS tmp/<storage name>-* gzip -9 d.tar https://upload.stor2rrd.com
  • it is on our TODO list, we will implement it for sure but at the moment unfortunately no way :(
    in send alerts Comment by Pavel July 2017
  • It is implemented only for IBM Power LPARs http://demo.lpar2rrd.com/?menu=7ed2114&tab=0 If you need it for memory/paging/LAN/SAN then you have to deply the OS agent. For CPU alerting is only is HMC connection enough. http://www.lpar2rrd.com/alerting.html?4.3.11
    in send alerts Comment by Pavel July 2017
  • oh, sorry. No there is no HW alerting in lpar2rrd, just performace alerting you can set up.
    in send alerts Comment by Pavel July 2017
  • Hi, do you mean to get an alert when there is a HW issue on the storage? Configure it here: http://demo.stor2rrd.com/?menu=f7b60b4&tab=3 It is based on change in healt status: http://www.stor2rrd.com/healthstatus.htm?1.4.19
    in send alerts Comment by Pavel July 2017
  • Hi, 1. try to wait 1 day or so, reporting host configuration sometimes take longer for that storage type 2. if even after 1 day nothing (do Ctrl-F5 in the GUI) then switch to volume based host graphs, check "known issues" here: http://www.stor2rrd.com/host_docu.htm?1.4.3
  • Hi, we will let you know start of next week, our expert in this area has hollidays.
  • Hi, unfortunatelly we do not test and support the GUI on Safari browser. We planing that for the future when we develop responsive design.
  • i can see last update Jul 15:31, for storage HAVP7404 can you post a screenshot from the GUI?
    in Exit code 255 Comment by Pavel July 2017
  • Hi, this is also should not be a problem. send us logs Note a short problem description in the text field of the upload form.&#13;&#13;cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir&#13;find data -exec ls -ld {} \; > tmp/list_data.txt&#13;ps -ef |egrep "2rrd" >> tmp/list_data.txt&#13;tar cvhf logs.tar…
    in Exit code 255 Comment by Pavel July 2017
  • Hi, send us this file: /home/stor2rrd/stor2rrd/tmp/menu.txt https://upload.stor2rrd.com
  • Send us logs pls. Note a short problem description in the text field of the upload form.&#13;&#13;cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir&#13;tar cvhf logs.tar logs etc tmp/*txt *out &#13;gzip -9 logs.tar&#13;&#13;Send us logs.tar.gz via https://upload.stor2rrd.com
  • Hi, this error could happen when there is many files to processes, it is nothing wory about. You should see data in the GUI.
    in Exit code 255 Comment by Pavel July 2017
  • Hi, send us the oldes file from this list (last one) ls -lt /products/stor2rrd/data/HAVP7404/HAVP7404*out https://upload.stor2rrd.com Note a problem description in the upload form.
    in Exit code 255 Comment by Pavel July 2017
  • Hi, browser caching issue, try Ctrl-F5 or different browser. BTW on the demo site is already implemented new zooming coming in the next version :)
  • Hi, disks stats is not there probably because we cannot get such data from the storage. I am not 100% sure (our developer responsible for that is on hollidays now) but otherwise we would included it. We always include disks stats if its available.
  • ok, then this one :) http://www.lpar2rrd.com/upgrade.htm?4.1.1
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