Pavel

ok, I see above something odd.all files here must be owned by stor2rrd! not by apache user.

no, no, ok, 3rd time already asking for the same. I need exactly this output, nothing else, just copy & paste it pls. ls -ld /home/stor2rrd/stor2rrd/www thanks.

ok, and this:ls -ld /home/stor2rrd/stor2rrd/www

sorry, meant that it shoudl be owned by stor2rrd (lpar2rrd in case you use our Virtual Appliance)how does look that output? ls -l /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-m.html ls -ld /home/stor2rrd/stor2rrd/www

ls -l /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-m.html ls -ld /home/stor2rrd/stor2rrd/www it shoudl be owned by lpar2rrd

Can you try this code? It will say more about this error. http://www.stor2rrd.com/download/top.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxrwxr-x 1 stor2rrd stor2rrd 84903 Oct 17 17:35 bin/top.pl If your web browser gunzips it automatically then just rename it: mv top.pl.gz top.pl…

5 minutes, you will not lose hist datajust change line like that (last parameter is sample rate, you shold have there 1)in etc/storage-list.cfg storwize_alias:SWIZ:192.168.1.1:/home/lpar2rrd/.ssh/id_rsa:::1 to storwize_alias:SWIZ:192.168.1.1:/home/lpar2rrd/.ssh/id_rsa:::5 or leave it blank, default is 5, defined globally…

Hi, The error ID 980440 "Failed to transfer file from remote node" is normally logged when attempting to copy a file which was just removed from a remote node. there is not too much to do from our side apart of incresing sample rate frequency. 1. Has that really happened right after stor2rrd upgrade?What was original…

Hi, connection issue?Does it pass this check? ./bin/config_check.sh <storage name> Check logs/error.log-<storage name> If you go nowhere then send us logs and details to https://upload.stor2rrd.com

Hi, what is your stor2rrd product version?

Fix for A9000 capacity issue, install it on the top of 2.40 version. It also fixes host graphs which were empty. Download the patch file, untar it and install as the owner&#13;of STOR2RRD installation: &#13;&#13;Download link: http://download.stor2rrd.com/patch/stor2rrd-2.40-03.tar&#13; &#13;&#13; &#13;&#13;su - lpar2rrd…

Hi, yep, it is the same issue.We will fix it during next week and place a fix here.

ignore that

small modification: cd /home/stor2rrd/stor2rrdtar cvf data.tar tmp/<storage name>*.txt logs/*<storage name> gzip -9 data.tar

ok, send us this data to can simulate it (when possible), then we will provide you a fixcd /home/stor2rrd/stor2rrdtar cvf data.tar tmp/<storage name>.txt logs/*<storage name> gzip -9 data.tarhttps://upload.stor2rrd.com

ok, I see it, your volume has [] characters in its name, that is not good.Can you confirm it?I see something like this ...0R00R02X[T]OK_C1STitaniumS...

Hi, stor2rrd product version pls.

they are different reports1. it is last ended month (September)2. it is last 31 days You can see that data is there only since 9th of Oct. The first report time range does not cover it.

Hi, pls this logs: cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir&#13;tar cvhf logs.tar logs etc tmp/*txt reports/*log&#13;gzip -9 logs.tar&#13;&#13;Send us logs.tar.gz via https://upload.stor2rrd.com Attach also screenshot from reporter and GUI.

Hi, do you have data in the graph for same time range when you check that storage via GUI?

Try this cumulative patch since 2.40: Download link: http://download.stor2rrd.com/patch/stor2rrd-2.40-03.tar su - stor2rrd tar xvf stor2rrd-2.40-03.tar cd stor2rrd-2.40-03 ./install.sh cd /home/stor2rrd/stor2rrd ./load.sh refresh the GUI when it finishes (Ctrl-F5)

Hi, working on it :)It is quite complicated to cover all statuses which might appear in copy services. the first issue has been resolved in previous patch but there were 2 independed issues to be fixed. We will provide you a fix during today, we already know what need to be done.

looks like some item name has unexpected character (*) Is there really exists this name: ENCAPSPOOL*

sorry, but I do not see big difference, -CSC suffix says me nothing :)This is not configurable, both names are hardcoded.

Hi, pls explain exactly.What would you expect there?

send us output of above script either via email or via https://upload.stor2rrd.com

Hi, &#13;&#13;Do you have&#13;somewhere installed A9000 XCLI package (/opt/ibm/XIVGUI/xcli) ? &#13;&#13;This would help&#13;us in this capoacity issue. We do not neeed it for monitoring but it might be installed somewhere&#13;by your A9000 admins. &#13;&#13;If so, then get below script, gunzip it and edit it.Modify there…

ok, then it works partially right?on some storages it work and do not some others. Could you send us data from storage where it still not working?cd /home/stor2rrd/stor2rrd 3 files : ls -l tmp/<storage name>*txthttps://upload.stor2rrd.com Thanks

then install all dependecy packages via yum and perl-TimeDate from source package, this should work

get source package https://www.cpan.org/ and install it under new perl. Depends what do you want to use.1. if you want to use new perl for lpar2rrd then installing from source code is definitelly solutionrest of packages use only from ibm site