Pavel

Hi Keith, t can timeout after 60 seconds. Is that happen for every graph? Was that so slow even before? Increase timeout in Apache httpd.conf to 10 minutes to be safe: KeepAlive On KeepAliveTimeout 5 TimeOut 1200 Under root: apachectl restart

ok :) SAN developer just finishing other priority stuff, he will have time later on this week.

Hi, it will be available in the next version 5.10 as is even stated on that page.http://www.lpar2rrd.com/reporter.htm?4.3.29 It is going to be released in Nov. We are still working on that feature. It will be further enhanced in compare what you can see on actual demo site.

here is the fix (it is cumulative since 2.40) Download the patch file, untar it and install as the owner of STOR2RRD installation: Download link: http://download.stor2rrd.com/patch/stor2rrd-2.41-01.tar su - stor2rrd tar xvf stor2rrd-2.41-01.tar cd stor2rrd-2.41-01 ./install.sh cd /home/stor2rrd/stor2rrd ./load.sh refresh…

Hi, we have no feedback.Basically problem is that data load is longer than an hour.It was quite huge environment. To speed up proccesing you can increase paralelization processing of ESXi.Normally there is 9 processes running to get ESXi data from each vCenter.Increase it to 20. cd /home/lpar2rrd/lpar2rrdvi etc/.magic…

Hi, yep it is a know issue.Problem is in custom group names where you used some special characters (in their names) Solutions1. remove custom group configuration or move it somewhere to let GUI workmv etc/web_config/custom_groups.cfg etc/web_config/custom_groups.cfg-org Then GUI starts working. 2. If you want to keep…

Hi, we would need this data cd /home/stor2rrd/stor2rrdtar cvf data.tar etc/version.txt tmp/<storage-name>*txt logs/*<storage-name>https://upload.stor2rrd.com Only CPU graphs are affected?

Hi, how does it look now? Send us logs if no progress Note a short problem description in the text field of the upload form.&#13;&#13;cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir&#13;tar cvhf logs.tar logs etc tmp/*txt&#13;gzip -9 logs.tar&#13;&#13;Send us logs.tar.gz via https://upload.stor2rrd.com

Hi, lpar2rrd server --> vCenter:443 (TCP)

there is nothig to shring with usage of 1 minute data and given data retency and monitoring scope.Nothing is doubled or usefull.Data retention: http://www.lpar2rrd.com/data_retention.html?4.3.13

no

ok :)

the best is using the latest version, it is included in 2.40.

Hi, I do not se any data for server m6b.Is there utilization data collection enabled? su - lpar2rrdcd /home/lpar2rrd/lpar2rrd./bin/sample_rate.sh | grep m6b

Solution: To get GAD volume names is necesary to have full admin rights for stor2rrd user.This is not quite nice as all other tasks we can do under read-only user rights ...

Hi, ok, just reallized that NetApp does not have host info implemented.Check here: http://demo.stor2rrd.com/?menu=de47333&tab=0

ok, then this did the trick?ssh -F /dev/null You can use SSH variable in etc/stor2rrd.cfg to persist product upgrade.Pls confirm it.

do you see GAD pool in pool listing?

does above setting work? Have you trie dto comment this? grep SendEnv /etc/ssh/ssh_config

1. Install this patch Download the patch file, untar it and install as the owner of STOR2RRD installation: Download link: http://download.stor2rrd.com/patch/stor2rrd-2.40-04.tar su - stor2rrd tar xvf stor2rrd-2.40-04.tar cd stor2rrd-2.40-04 ./install.sh cd /home/stor2rrd/stor2rrd ./load.sh refresh the GUI when it finishes…

ok, this should help:vi ~/.ssh/config SendEnv no try it now. if stil no way then try to comment out all SendEnv in /etc/ssh/ssh_config

Hi Alex, thanks for analyzing that!We know about that for years, you are not the first one pointing to that. However no one has ever explained us all of that in such detail. This is definitelly something we must do.I am placing it into our TODO list.

Hi, Set SSH parameter in etc/stor2rrd.cfg to: SSH="ssh -q -o ConnectTimeout=80 -o StrictHostKeyChecking=no -o PreferredAuthentications=publickey -o SendEnv=no " This should be setting. It contains -o SendEnv=noDoes it help?

Hi Alex, well, no plans here, VNX an an old model, we do not want to invest too much our time to that.Anyway, you are going to be a customer soon, then we might go for that as part of our customer support services.It does not look complicated :)

Hi, we see the problem and can reproduce it at us (sqares used for alias cause a problem).We will provide you a fix today/tomorrow ...

cd /home/stor2rrd/stor2rrd/. etc/stor2rrd.cfg $PERL $BINDIR/top.pl

ok, if you run it under stor2rrd user then it will work now. 777 right is not necessary 755 is fine. how happened that some files have been owned by apache user?just trying figure out why it happen and prevent it. to be on the safe side under root:cd /home/stor2rrd/stor2rrdrm logs/error-cgi.log chown -R stor2rrd .

no no, exactly this, no wildcard at the end, just copy&paste, nothing else ls -ld /home/stor2rrd/stor2rrd/www/

I need ls -ld, not ls -l as you providing all the time

again :)ls -ld /home/stor2rrd/stor2rrd/www