Pavel

Hi, use this as a hot fix: http://www.stor2rrd.com/download-static/svcconfig.pl.gz -rwxr-xr-x 1 stor2rrd stor2rrd 101659 Feb 19 13:16 bin/svcconfig.pl Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) If your web browser gunzips it automatically then just rename it: mv svcconfig.pl.gz svcconfig.pl…

Can you add new items into the dashboard?What was you original lpar2rrd version befor upgrade?

Hi, we ddo not directly do not support QEMU.When XenServer or oVrit is on the top of it then it could work, we do not know if this could be the case.if so then follow our XenServer or oVirt install documentations.

Hi, your right, there is no detailed data for tier capacity in your case, we are looking into. We will let you know.

"historical reporting" feature will be further available only in the enterprise edition which is provided to customers only.

Hi Slawek, send us this data pls: cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
tar cvhf logs1.tar logs/*sw2 tmp/sw2*txt
gzip -9 logs1.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

sorry, this one it is: http://www.stor2rrd.com/download-static/reporter.pl.gz -rwxrwxr-x 1 stor2rrd stor2rrd 107058 Feb 18 16:05 bin/reporter.pl Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) If your web browser gunzips it automatically then just rename it: mv reporter.pl.gz reporter.pl Assure that…

Hi, report name on the first page: http://www.lpar2rrd.com/download-static/reporter.pl.gz -rwxrwxr-x 1 lpar2rrd lpar2rrd 136061 Feb 18 15:58 bin/reporter.pl Gunzip it and copy to /home/lpar2rrd/lpar2rrd/bin (755, lpar2rrd owner) If your web browser gunzips it automatically then just rename it: mv reporter.pl.gz reporter.pl…

Hi, logs and a scereenshot, attach both to the upload page cd /home/lpar2rrd/lpar2rrd # or where is your LPAR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.lpar2rrd.com

posting resolution Install this: # umask 0022 # yum install net-snmp # yum install net-snmp-utils # yum install net-snmp-perl It is about support of health status for VSPG in 2.50 (new feature), it requires SNMP module. http://www.stor2rrd.com/Hitachi-VSPG-health-status.htm

Hi, it has been replaced by Reporterhttp://www.lpar2rrd.com/reporter.htm?14.1.29http://demo.lpar2rrd.com/?menu=bd1dc11&tab=0

Hi, logs plscd /home/lpar2rrd/lpar2rrd # or where is your LPAR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.lpar2rrd.com

Hi there have been big changes in ACL since that version, ideally upgrade to v6.00 which will be release in a few hours.

Hi, sorry for delay, we are actually all busy with working on release of a new version.We will follow it au at the end of next week.

I know, but what I want to see is how $timeout was set before. it should have been set 360 but it would work even befor when that cmd takes 320secs at you as per above testing. thanks.

you must use something else than is on the link I provided you, it does not fail anyhow, more over there is no $command variable on the line with error: open( my $tmpfile, '>', $filename ) || error( "open file failed: $filename : $!", 111 ) && exit 111; Script on the link has this size:ls -l bin/hp3parperf.pl -rwxr-xr-x 1…

I really wanted to have there debug print to see how timeout was set before, can you put there file as per my previous email? tail logs/output.log-HPE3PAR20400

use this :http://www.stor2rrd.com/download/hp3parperf.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/binIf your web browser gunzips it automatically then just rename it: mv hp3parperf.pl.gz hp3parperf.pl Size mus be ls -l bin/hp3parperf.pl -rwxrwxr-x+ 1 stor2rrd stor2rrd 20974 Feb 6 15:43 bin/hp3parperf.pl

edit bin/hp3parperf.pl add 3 lines behind line 664:print "DEBUG: statvlun $timeout\n"; $timeout = 600; It will look like this:sub server_statvlun { if ( not defined $timeout or $timeout eq '' ) { $timeout = 360; } else { $timeout = $timeout + 60; } print "DEBUG: statvlun $timeout\n"; $timeout = 600; let it work and let us…

Hi, we have fixed it, try this version: http://www.stor2rrd.com/download/stor2rrd-2.41-51.tar

thanks for providing resolution, we will note it on the above web page!

time ssh <3par> "statvlun -ni -rw -d 300 -iter 1 "

how long takes that command directly from ssh? time ssh ... "statvlun ..." There is alert set to 10 minutes if 300 is in SAMPLE_RATE (etc/stor2rrd.cfg) which obviously timing out.

Hi, do you have many of vluns? How many roughly?we do not use -ni, we had definitelly upgrade to the latest one 2.41.I cannot say if that resolves it, if not then send us logs.The latest version is only the version which we support for free users. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir export…

Hi Export tool does not work.Are you sure that export tool version 73-... match current storage firmware level? use this for further troubleshooting http://www.stor2rrd.com/Hitachi-CCI-Export-Tool_troubleshooting.htm Let us known if you go nowhere ...

ok, can you at least try to change /home/stor2rrd right to see if it fixes the issu?

is even cgi-bin apache setup pointing to /opt/stor2rrd ?

no no, apache must read /home/stor2rrd/stor2rrd sym link, it is not able You can workaround it by configuring direct /opt/stor2rrd in httpd.conf (instead of /home/stor2rrd/stor2rrd)

Hi, &#13;&#13;Please start RTV_SYSSTS CLEAR(*YES) &#13;&#13; &#13;&#13;parameter CLEAR is Additional Parameters F10, for explanation use F1. &#13;&#13;

ls -ld /home/stor2rrd/stor2rrd/data/XXX-VSPXXX/POOL ls -ld /home/stor2rrd/stor2rrd/data/XXX-VSPXXXls -ld /home/stor2rrd/stor2rrd/data/ ls -ld /home/stor2rrd/stor2rrd/ls -ld /home/stor2rrd/ls -ld /home/ All directories must be read + execute for everyone