Pavel

Hi, it more question to lpar2rrd section.Anyway, I do not think anyone here is allowed to distribute Hitachi software.Ask Hitachi support, they provide it to you if you have your Blades under support.

Hi, send us complete output ofsu - lpar2rrdcd /home/stor2rrd/stor2rrd./bin/config_check.sh <storage name> tail logs/error.log-<storage anme>tail logs/output.log-<storage name> better upload it to us due to privacy purposeshttps://upload.stor2rrd.com

Hi, we monitoring just adapters level, no plan for disks.

Hi, is that Linux server running on VMware?Then check VM under VMware, you should find there OS agent data in additional tabs of that VM

Hi, compare this output on both swicthes, any difference? snmpconfig --show accessControlsnmpconfig --show mibCapability

Hi, it is not about fix, it is more about switch setup, allow SNMP etc. have you followed docu: https://www.stor2rrd.com/install.htm?1 --> SANWhat does not work exactly? No data in graphs? Is this working?snmpwalk -v 2c -c public <Switch_IP> 1.3.6.1.2.1.1.5 ./bin/config_check.sh <switch IP> Do you use the latest product…

Hi, can you send us logs? Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com

Hi, yep, it is true, we do not get that data from nmon, most probably it missing in nmon data. Also VIOS SEA misses. I am not sure if such information is available in actual nmon data, perhaps so

Hi, this is not supported, we do not expect that 2 switches in company has exactly same names, it make no sense for us therefore we have not considered it during implementation. There is no workaround byplaying with /etc/hosts, it is about switch name itself, not about DNS records.

Hi, send us logs Note a short problem description in the text field of the upload form. cd /home/lpar2rrd/lpar2rrd tar cvhf logs.tar logs tmp/*txt tmp/*json gzip -9 logs.tar Send us logs.tar.gz via https://upload.lpar2rrd.com

Hi, yes, dashboard is per user.

Hi, there is new dashboard implementation since 6.10. However it should load all previous settings. Try to add some graph into a dashboard , click on a star icon on top-right of any graph and add it into a dashboard tab/group Is that working? Dashboard is now saved on the back-end, each user has its own personal dashboard…

ok, got it, we need to do this to compute total latency from your iostat output &#13;&#13;svc_t = wsvc_t + asvc_t &#13;&#13; svc_t: average response time of transactions, in milliseconds The svc_t output reports the overall response time, rather than the service time, of a device. The overall time includes the time that…

Hi, is affected just volume response time or all data? logs pls Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com

Hi, can you upgrade to the latest 6.11 (server) and 6.11-3 (agent)?There is a lot of improvements in Solaris like new presentation in the menu tree.Also several bugs was fixed, it sounds like one of it. Let us know.

Hi, lpar2rrd server and OS agent versions.

Hi, yep, it shoudl be fixed in the latest version 6.11

Hi, it should be supported, we have no evidence of any issues. pls this output (send it to support at stor2rrd.com) su - stor2rrdcd /home/stor2rrd/stor2rrd./bin/config_check.sh <storage name>

Hi, ok, they are just listed, it is all, no way to see performance (follow links)It is not a big problem but need to be fixed, your right.I will add it to our TODO ..., thanks for spotting it.

Hi, yep, we are aware of that. It is on our todo however priority is quite low now.Do not expect it anytime soon.

do they go away for all users as soon as you refresh (CTRl-F5) browser?: Then there must be some file permission issue send us logs cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com

Hi, 1. send us users.json (without passwords), we will have a look grep -iv passw etc/web_config/users.json https://upload.stor2rrd.com 2. revert the latest backupcp etc/.web_config/users.json-<timestamp> etc/web_config/users.json

Hi, new menu is comparable to the old one, there should not be any big difference, it was our target. Do you see any major difference?Can you other browser?

Hi, logs plscd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com

we most probably know how to prevent such corruption in the&#13;future. &#13;&#13;There will be an enhancement in coming version 2.61 which&#13;should prevent such corruption again, upgrade to it as soon as it is released: &#13;&#13;https://www.stor2rrd.com/note260.htm?6.5&#13; &#13;&#13;

Hi, Looks like corrupted etc/web_config/users.json can you send it to us? Without passwords (send it to support at lpar2rrd.com ) grep -iv passwd etc/web_config/users.json meanwhile there should be a backup copy of that file in ls -l etc/.web_config/users.json-* 1. make backup of actual one cp etc/web_config/users.json…

Hi, send us logsNote a short problem description in the text field of the upload form. cd /home/lpar2rrd/lpar2rrd # or where is your LPAR2RRD working dir tar cvhf logs.tar logs tmp/*txt tmp/*json gzip -9 logs.tar Send us logs.tar.gz via https://upload.lpar2rrd.com Pls alos a screenshot from the UI

Hi, yes, like here to 20 max. Set this parameter in etc/.magic which controlls how many processes can daemon start su - lpar2rrd cd /home/lpar2rrd/lpar2rrd echo "LPAR2RRD_FORK_MAX=20" >> etc/.magic echo "export LPAR2RRD_FORK_MAX" >> etc/.magic ./load.sh daemon_stop ./load.sh daemon

ok, we see a problem in the code, working on a fix right now, we will let you know soon.

Mark, are you sure that you have properly allowed network connection to the switch?we have already seen that one snmp query goes through the firewals but when there is many of them they are blocked. can you install tcpdump and check what happens on the network, replace XX in below example by your one tcpdump -nl -i enXX…