Karel

Hi Idan, can you send us some example of that description what you want? Here is an example form our lab:

Hi Idan, which description do you want to add exactly?

Hi Idan, do you have these switches configured as a CISCO or BRCD in etc/san-list.cfg?

Hi, Send us logs pls. 
Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
tar cvhf logs.tar logs tmp/*txt
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

Hi, what is your version of stor2rrd? Send us also output from the following commands pls. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
ls -l data/*/*sanperf* | wc -l

Hi, that's not possible. There are not any changes between 2.40 and 2.52 for BNA stuff. Can you try one more test? If so, then collect logs in your actual 2.40 version. 1. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs-2.40.tar logs tmp/*txt gzip -9 logs-2.40.tar 2. Upgrade once more to…

Hi Anton, great, can you try the following test? We would need to know how often is this value changed. Both metrics we use (rlCpuUtilDuringLast5Minutes, cpmCPUTotal5minRev) are values for the last 5 minutes. snmpwalk -v 2c -c <SNMP community string> <switch IP or…

Hi, ok, just remove following files: rm /home/stor2rrd/stor2rrd/data/VNXe-GWD/*perf_* After then just wait about 1-2 hours. Let us know if that helped. If not, then send us new logs. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via…

Hi @anton_kuzmin, can you try these 2 snmpwalk commands for one of your LAN switches? snmpwalk -v 2c -c <SNMP community string> <switch IP or hostname> 1.3.6.1.4.1.9.6.1.101.1.9 snmpwalk -v 2c -c <SNMP community string> <switch IP or hostname> 1.3.6.1.4.1.9.9.109.1.1.1.1.8

Hi, one more output pls:

Hi, just one more thing. Send us the output of this command pls:

Hi, you have to set "low verifying level" or you can use "medium" level, but you have to accept and store certificate at the first connection. Follow this documentation: https://www.stor2rrd.com/EMC-PowerMax-VMAX-VNX-Unity-VPLEX-DataDomain-Isilon-XtremIO-CLARiiON-Celerra-monitoring.htm --> Unity tab or VNXe tab --> Setting…

Hi Micallef, it looks like the following 3 switches are not part of any fabric. They are probably in AG mode (Access Gateway). 1,1,fc_sw01_bl_03_GA,Fabric_A 1,1,fc_sw02_bl_02_PA,Fabric_B1,1,fc_sw02_bl_03_GA,Fabric_B Can you confirm if they are in AG mode?

Hi Micallef, Send us logs pls. Note a short problem description in the text field of the upload form.cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com

Hi Micallef, are you sure these switches belongs to the fabric B? Send us the output from the following. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir cat data/*/fabric.txt

Hi, have you tried BNA restart and re-creation of stor2rrd user? Try these steps, it should help. 1. BNA restart2. re-creation of stor2rrd user in BNA and re-discovering switches At first try point 1, if this will not help, then try point 2. Unfortunately we have no any other solution yet.

Hello Roman, Send us logs pls. &#13;Note a short problem description and the alias of the affected storage in the text field of the upload form.&#13;&#13;cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir&#13;tar cvhf logs.tar logs tmp/*txt&#13;gzip -9 logs.tar&#13;&#13;Send us logs.tar.gz via…

Hi, you have to configure your SAN switches in "/home/stor2rrd/stor2rrd/etc/san-list.cfg". Your "san-list.cfg" does not contain any configured switches. Follow this documentation: https://www.stor2rrd.com/install.htm --> SAN tab

Hi, you have to assign all Virtual Fabrics (VF:IDs) to this user. Follow this documentation: https://www.stor2rrd.com/install.htm SAN tab -> Brocade/QLogic Virtual Fabric support Configure security user on the switch (under admin account):userconfig --add snmpuser1 -r user -l 1,128 userconfig --change snmpuser1 -r user -l…

Hello Stefan, there is a bug with reporter. Always one item (pool, lpar, etc.) is missing in generated reports. When you have configured only one item, then report will be empty. It is already fixed in a newer version. Here is it:http://www.lpar2rrd.com/download/lpar2rrd-6.00-7.tar Upgrade…

Hi, can you try this fix? http://download.lpar2rrd.com/patch/detail-cgi.pl.gz &#13; Gunzip it and copy to /home/lpar2rrd/lpar2rrd/bin (755, lpar2rrd&#13; owner) &#13; -rwxrwxr-x 1 lpar2rrd lpar2rrd 309440 Mar 1 09:24 detail-cgi.pl &#13; If your web browser gunzips it automatically then just rename it: mv&#13;…

Hi, upgrade to the last version 2.50, this issue should be fixed there.

Hi, it is fixed now. Use the following file. http://download.stor2rrd.com/patch/unityperf.pl.gz &#13;Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) &#13;-rwxr-xr-x 1 stor2rrd stor2rrd 90706 26. Feb 10.40 unityperf.pl &#13;If your web browser gunzips it automatically then just rename it: mv…

Hi, thanks for confirmation. NOTE: Issue was caused by using another community string than default "public". This fix will be included in the upcoming version 2.51.

Hi, can you try this new file as a fix? http://download.stor2rrd.com/patch/SNMP_lib.pm.gzGunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 19037 21. Feb 09.06 SNMP_lib.pmIf your web browser gunzips it automatically then just rename it: mv SNMP_lib.pm.gz SNMP_lib.pm Send…

Hi, what returns Unity? In Unity agent is a new change with data collection, we have to use time provided by Unity now. Try this cmd: uemcli -d <storage IP or hostname> -u <user> -p <password> -noHeader /metrics/value/hist -path "sp.*.storage.lun.*.avgReadSize, sp.*.storage.lun.*.avgWriteSize,…

Hi, this issue is already fixed. Use the following file as a fix. This issue was discovered in this week, so that is why this fix is not included in new version 2.50. http://download.stor2rrd.com/patch/unityperf.pl.gzGunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 90101…

Hi, can you send us the output from this? time /opt/freeware/bin/snmpwalk -v 1 -c public123 192.168.x.x 1.3.6.1.2.1.1.5 It looks like there is some issue with timeout. Snmpwalk command works, but snmp requests we use ends on timeout. Timeout for each request is set to 5 seconds.

Hi, only config_check.sh for this switch does not work? Do you see fresh data for this switch in the stor2rrd GUI?

Hi, strange, in your output from config_check.sh is the same error as lborek had got with older version of san_verify.pl. /home/stor2rrd/stor2rrd/bin/SNMP_lib.pm:474 Can you check the filesize? This output pls: ls -l /home/stor2rrd/stor2rrd/bin/san_verify.pl