Karel

Hi @igalvarez, what is your version of stor2rrd? It looks like you have older version than 2.50. /home/stor2rrd/stor2rrd/bin/SNMP_lib.pm:474 : No such file or directory

in Got Unknown Object Identifier querying IP with public for sysName Comment by Karel February 2019

Hi, @lborek, thanks for confirmation. @igalvarez, can you try this snmpwalk command? snmpwalk -v 1 -c public123 192.168.1x.x 1.3.6.1.2.1.1.5

in Got Unknown Object Identifier querying IP with public for sysName Comment by Karel February 2019

Hi Lucas, I have found an issue. These statistics (enc_out, disc_c3, link_fail, loss_sync) should be available only for Brocade switches. Use this fix pls: http://download.stor2rrd.com/patch/detail-cgi.pl.gzGunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 137482 19. Feb…

in [Cisco] - Error: totals:IO:totals:san_fabric_loss_sync: Comment by Karel February 2019

Hi Lucas, the following 2 entries in the crontab are wrong, change it under lpar2rrd user: Let us know if that helped, thanks.

in [Cisco] - Error: totals:IO:totals:san_fabric_loss_sync: Comment by Karel February 2019

Hi Lukasz, can you try this hotfix? http://download.stor2rrd.com/patch/san_verify.pl.gzGunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 4584 Feb 18 12:54 san_verify.plIf your web browser gunzips it automatically then just rename it: mv san_verify.pl.gz san_verify.pl Try…

in Got Unknown Object Identifier querying IP with public for sysName Comment by Karel February 2019

Hi, thanks for feedback. PDF structure is designed for reports with more than 5 graphs. Each storage/switch and their subsystems are separated by new page. Bookmarks tree in the PDF file should looks like in this example: storage1 -> POOL -> pool1 -> pool2 -> VOLUME -> vol1 -> vol2storage2 -> POOL ->…

in Stor2RRD 2.50 Reporter Feature Comment by Karel February 2019

Hi, we probably found a small issue in san_verify.pl. We'll send you a fix on Monday.

in Got Unknown Object Identifier querying IP with public for sysName Comment by Karel February 2019

Hi Lucas, Send us logs pls. Note a short problem description in the text field of the upload form.cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dirtar cvhf logs.tar logs tmp/*txtgzip -9 logs.tarSend us logs.tar.gz via https://upload.stor2rrd.comThanks.

in [Cisco] - Error: totals:IO:totals:san_fabric_loss_sync: Comment by Karel February 2019

Hi, it looks like your XMS does not provide performance data via RESP API. Can you test it by the following script? http://download.stor2rrd.com/patch/xtremio-test-cluster-perf.pl.gzGunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 7303 31. Jan 10.07…

in Errors with XtremIO Comment by Karel January 2019

Hi Richard, Can you try the following test on the both environments? The second "curl" command should return performance stats for ports. Use WWN (<switchWWN>) of one of your switches from BNA. 1. Logging in - set <BNA user>, <user password>, <BNA IP>, <BNA PORT> curl -ks -X POST -H "WSUsername:<BNA user>" -H…

in Missing SAN SWITCH BNA menu entry / bnaperf.pl is still running Comment by Karel January 2019

Hi Richard, in this case (BNA does not provide performance statistics for ports via REST API) you should not be able to create the full report of your switches in the BNA GUI under stor2rrd account.In that report should not be available statistics about ports. Can you confirm it? And what is the version of your BNA? Here…

in Missing SAN SWITCH BNA menu entry / bnaperf.pl is still running Comment by Karel January 2019

Hi, your BNA does not provide performance statistics for ports. We have already seen that a few times. Try these steps, it should help. 1. BNA restart2. re-creation of stor2rrd user in BNA and re-discovering switches At first try point 1, if this will not help, then try point 2. Let us know, thanks.

in Missing SAN SWITCH BNA menu entry / bnaperf.pl is still running Comment by Karel January 2019

Hi, upgrade should not be a problem. Can you try, if these switches provides CPU/MEM statistics we use? 1. CPU: snmpwalk -v 1 -c public <switch IP> 1.3.6.1.4.1.1588.2.1.1.1.26.1 2. MEM: snmpwalk -v 1 -c public <switch IP> 1.3.6.1.4.1.1588.2.1.1.1.26.6 swCpuUsage 1.3.6.1.4.1.1588.2.1.1.1.26.1 - The system's CPU…

in Brocade 65x0 not showing CPU/MEM Comment by Karel January 2019

Hi, we support these metrics (Enc out, Disc C3 frames,Link fail, Loss sync) only for Brocade switches.

in Monitoring CISCO MDS - Not showing all the metrics Comment by Karel December 2018

Hi, it looks like data collection from your switches takes longer than 3 minutes. We recommend to run the agent every 10 minutes. $ crontab -e # SAN agent 0,10,20,30,40,50 * * * * /home/stor2rrd/stor2rrd/load_sanperf.sh >/home/stor2rrd/stor2rrd/logs/load_sanperf.out 2>&1

in can't locate Xorux_lib.pm file in the sanperf.pl script Comment by Karel December 2018

Hi, manual startup of sanperf.pl is not supported. You have to run the wrapper, which sets all the necessary variables. ./home/xormon/stor2rrd/load_sanperf.sh Schedule to run SAN agent from stor2rrd crontab: $ crontab -e # SAN agent 0,5,10,15,20,25,30,35,40,45,50,55 * * * * /home/stor2rrd/stor2rrd/load_sanperf.sh…

in can't locate Xorux_lib.pm file in the sanperf.pl script Comment by Karel December 2018

Hello Alex, we would need to see the output from the following command: naviseccli -h <VNX SP A IP> storagepool -list You can share the output here, or send it by email to support@stor2rrd.com.

in VNX: Incorrect virtual capacity numbers Comment by Karel December 2018

Hi Pete, data collection takes more than 10 minutes. Mon Nov 19 09:50:03 2018: Data collection via snmp timed out after 600 seconds : /opt/stor2rrd/bin/sanperf.pl:91 : Interrupted system call Mon Nov 19 10:00:38 2018: Data collection via snmp timed out after 600 seconds : /opt/stor2rrd/bin/sanperf.pl:91 : Interrupted…

in Cisco edge switch timeouts Comment by Karel November 2018

Hi Pete, Send us logs pls. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs etc tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com

in Cisco edge switch timeouts Comment by Karel November 2018

Hi Lucas, we would need logs. Send us logs pls. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs etc tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com

in [VMAX] no data yet: cmd file does not contain data source files - Disk Group Comment by Karel November 2018

Hello Alex, can you try the following hotfix? http://download.stor2rrd.com/patch/san.pl.gzGunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 116639 17. Oct 12.25 san.plIf your web browser gunzips it automatically then just rename it: mv san.pl.gz san.pl After than:…

in Error in bin/san.pl Comment by Karel October 2018

Hi Lucas, email with the hotfix is probably also in your spam box. Here it is: http://download.stor2rrd.com/patch/detail-graph-cgi.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 383544 1. Oct 16.03 detail-graph-cgi.pl If your web browser gunzips…

in SAN - CISCO - Error Graph Data - interface "fcip" Comment by Karel October 2018

Hi Lucas. we have sent you a fix by email on monday. Do you received that email?

in SAN - CISCO - Error Graph Data - interface "fcip" Comment by Karel October 2018

Hi Lucas, we would need the full set of logs. Note a short problem description in the text field of the upload form.cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dirtar cvhf logs.tar logs etc tmp/*txtgzip -9 logs.tarSend us logs.tar.gz via https://upload.stor2rrd.comYou…

in SAN - CISCO - Error Graph Data - interface "fcip" Comment by Karel October 2018

Hi, snmpv1 works? snmpwalk -v 1 -c <community string> <SwitchIp> 1.3.6.1.2.1.1.5

in Correct SNMP setting for FC5022 Comment by Karel September 2018

Hi, what returns this command?

in Correct SNMP setting for FC5022 Comment by Karel September 2018

Hello Thiago, here is the fix for that: http://www.stor2rrd.com/download-static/detail-graph-cgi.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxrwxr-x 1 stor2rrd stor2rrd 383325 Sep 24 09:25 bin/detail-graph-cgi.pl If your web browser gunzips it automatically then just rename it: mv…

in disk pool usage/free showing inverted Comment by Karel September 2018

Hi, what do you see in the fabric graphs? Only physical fabrics? Virtual fabrics are missing there? Do you see "Configuration" tab in the fabric view? Please send us some screenshots. support@stor2rrd.com

in Issue to graph some Fabrics with the version 2.31.1 Comment by Karel August 2018

Hi, it can take some time. Let us know after one hour, thanks.

in VPLEX - data reported with shifted time Comment by Karel August 2018

Hi, cd /home/stor2rrd/stor2rrd/data/<VPLEX alias>/iostats cat director-1-1-A_VIRTUAL_VOLUMES_PERPETUAL_MONITOR.log | egrep "^2018-" | tail -1

in VPLEX - data reported with shifted time Comment by Karel August 2018

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