Karel

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Karel
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  • Hi Roy, ok, thanks for confirmation. What about second issue?
    in No VMAX/PMAX in Capacity Pool after upgrade to Unisphere 9.2.0.1 Comment by Karel October 2020
  • Hi Roy, you have to wait at least one hour after deploying that file. Your stor2rrd did not collect data from your VMAX/PMAX devices.
    in No VMAX/PMAX in Capacity Pool after upgrade to Unisphere 9.2.0.1 Comment by Karel October 2020
  • Hi Roy, regarding second issue. Can you send us the error message from that csv file?
    in No VMAX/PMAX in Capacity Pool after upgrade to Unisphere 9.2.0.1 Comment by Karel October 2020
  • Hi Roy, use this file as a fix: https://download.stor2rrd.com/patch/2.83-3-9-g08cf/vmaxperf_v8.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 218996 Oct 13 15:23 vmaxperf_v8.pl If your web browser gunzips it automatically then just rename it: mv vmaxperf_v8.pl.gz…
    in No VMAX/PMAX in Capacity Pool after upgrade to Unisphere 9.2.0.1 Comment by Karel October 2020
  • You can find this info here: stor2rrd UI --> STORAGE -> VNX8000 -> Health status
    in Add information in HW Event email Comment by Karel September 2020
  • Hi, there is not another log file. You can see only current status of the device in the stor2rrd UI as Pavel mentioned.
    in Add information in HW Event email Comment by Karel September 2020
  • Hi, switch HPE Virtual Connect is not supported. And also is not supported to have it configured as a SAN and at the same time as a LAN. This will definitely not work. We can try to find out some workaround for that, but we would need some data from you to see what exactly (which snmp queries) works and what doesn't. So if…
    in Problem with SAN/LAN switch - example HPE Virtual Connect Comment by Karel September 2020
  • Hi, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in Errors after UNITY upgrade to 5.0.3 Comment by Karel September 2020
  • Hi Sergey, you can use REST API instead of SMcli. It is supported since stor2rrd version 2.80. Refer it here: https://www.stor2rrd.com/NetApp-monitoring.php#Eseries
    in SMcli issue Comment by Karel August 2020
  • Hi, we use these 2 OIDs to determine to which fabric the switch belongs. Can you share outputs from your switch? snmpwalk -v 1 -c <community string> <switch IP> 1.3.6.1.2.1.75.1.1.1 snmpwalk -v 1 -c <community string> <switch IP> 1.3.6.1.2.1.75.1.1.2 fcFeFabricName 1.3.6.1.2.1.75.1.1.1 The Name_Identifier of the fabric to…
    in Brocade 6547 Comment by Karel August 2020
  • Hi, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in EMC-VNX-Block Pool Capacity error Comment by Karel July 2020
  • Hi JohnHerbert, can you try to generate the following file? cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir . etc/stor2rrd.cfg ; $PERL bin/show_SAN_topology.pl 2>&1 | tee tmp/show_SAN_topology.txt Send us logs then. Note a short problem description in the text field of the upload form. cd…
    in San Topology Comment by Karel June 2020
  • Hi, can you try this fix? https://download.stor2rrd.com/patch/2.80-2-6-g0240/eseriesperf.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 37286 Jun 16 23:41 eseriesperf.pl If your web browser gunzips it automatically then just rename it: mv eseriesperf.pl.gz…
    in Lenovo DE Using API Comment by Karel June 2020
  • Hi, Send us logs pls. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in Lenovo DE Using API Comment by Karel June 2020
  • Hi, no, different time is not a problem, there is not a test which control time differences. That only test if the mgmt server returns date/time via ssh. There should be definetely "SSH authorization: OK". We will fix it in our codes. Thanks for reporting this issue!
    in SSH authorization: NOK testing VPLEX Comment by Karel June 2020
  • Hi, ok, the connection works properly. What is the issue exactly? Connection test via UI show "SSH authorization: NOK"? Can you share the whole output from the connection test from the stor2rrd UI? About the different time on the VPLEX mgmt server. It's a known issue, we have already seen that before a few times.…
    in SSH authorization: NOK testing VPLEX Comment by Karel June 2020
  • Hi, try this from the command line and send us the output: cd /home/lpar2rrd/stor2rrd ./bin/config_check.sh <Vplex alias> NOTE: <Vplex alias> is an alias which you have configured via UI
    in SSH authorization: NOK testing VPLEX Comment by Karel June 2020
  • Hi, use the following variable instead of "SAN_ALL_EVENTS" in etc/.magic. Then only events with severity critical, error and warning will be presented. export SAN_ALL_EVENTS=warning
    in No events for Brocade switch in the Health Status view Comment by Karel May 2020
  • Hi, One more correction, in etc/.magic must be "export" before SAN_ALL_EVENTS. export SAN_ALL_EVENTS=1
    in No events for Brocade switch in the Health Status view Comment by Karel May 2020
  • Hi, it cannot work, because you didn't follow steps i mentioned above... 1. deploy this file: https://download.stor2rrd.com/patch/sanperf.pl.gzGunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 123578 Apr 23 08:59 sanperf.plIf your web browser gunzips it automatically then…
    in No events for Brocade switch in the Health Status view Comment by Karel May 2020
  • Hi, outputs pls. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ls -l bin/sanperf.pl cat etc/.magic
    in No events for Brocade switch in the Health Status view Comment by Karel May 2020
  • Hi, it works in out lab. Can you check if your switch provide events with severity level WARNING through snmp? snmpwalk -v 1 -c public <switch_IP> 1.3.6.1.4.1.1588.2.1.1.1.8.5.1.3 | grep "INTEGER: 3" | wc -l swEventLevel - 1.3.6.1.4.1.1588.2.1.1.1.8.5.1.3 The severity level of this event entry.Possible values are:•…
    in No events for Brocade switch in the Health Status view Comment by Karel May 2020
  • Hi, one more little think. File "etc/.magic" has to be readable for apache user. So set rights to 644 for this file: cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir chmod 644 etc/.magic
    in No events for Brocade switch in the Health Status view Comment by Karel April 2020
  • Hi, this possibility has been added. Use the following file. https://download.stor2rrd.com/patch/sanperf.pl.gzGunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 123578 Apr 23 08:59 sanperf.plIf your web browser gunzips it automatically then just rename it: mv sanperf.pl.gz…
    in No events for Brocade switch in the Health Status view Comment by Karel April 2020
  • Hi, there are presend only events with severity level error or critical. We use these 3 snmp requests: swEventTimeInfo: snmpwalk -v 1 -c public x.x.x.x 1.3.6.1.4.1.1588.2.1.1.1.8.5.1.2 swEventLevel: snmpwalk -v 1 -c public x.x.x.x 1.3.6.1.4.1.1588.2.1.1.1.8.5.1.3 swEventDescr snmpwalk -v 1 -c public…
    in No events for Brocade switch in the Health Status view Comment by Karel April 2020
  • Hi @tomlee, you're right, there is a bug in 2.71 version. Use the following file as a fix. https://download.stor2rrd.com/patch/sanperf.pl.gzGunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 123243 Apr 6 13:23 sanperf.plIf your web browser gunzips it automatically then…
    in SAN Cisco NX-OS(tm) m9700 switches display port speed wrong way stor2rrd (2.71 ) Comment by Karel April 2020
  • Hello, data collection through BNA for switches in AG mode is not supported yet. Anyway i added this request to our todo list. Unfortunately we haven't access to any BNA which has some switches in AG mode in our lab now. As a temporary workaround you can configure data collection for each single switch in AG mode through…
    in Access Gateway Switches and BNA Comment by Karel March 2020
  • Hi, it looks like your BNA does not provide statistics for these 2 SAN switches. cd /var/lib/stor2rrd tail logs/error.log-<BNA IP> Do you see there error messages like this? Fri Oct 5 10:50:11 2018: ERROR : SWITCH : fcr_fd_98-BNA : Can't create PORTS.cfg and HEALTH_STATUS.txt! Ports not…
    in Stor2rrd 2.70 and Mapping Comment by Karel March 2020
  • Hello, can you try these cURL commands? 1. Logging in - set <BNA user>, <user password>, <BNA IP>, <BNA PORT> curl -ks -X POST -H "WSUsername:<BNA user>" -H "WSPassword:<user password>" -H "Accept:application/vnd.brocade.networkadvisor+json;version=v1" -i https://<BNA IP>:<BNA PORT>/rest/login &#13;2. realtime performance…
    in Access Gateway Switches and BNA Comment by Karel March 2020
  • Hi, we have already seen this issue before. 1. You have to remove installed modules. yum remove net-snmp net-snmp-libs net-snmp-agent-libs net-snmp-utils 2. Download these packages from: https://pkgs.org/download/net-snmp --> CentOS8 --> OKey x86_64…
    in Can't locate SNMP.pm in @INC (you may need to install the SNMP module) Comment by Karel March 2020
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