Karel

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Karel
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  • Hi shimaore, it looks like the Kafka consumer is failing. Can you send us logs? Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in integration of SAN fails Comment by Karel December 2022
  • Hi, it looks like it's the same issue as here: https://forum.xorux.com/discussion/595/brocade-65x0-not-showing-cpu-mem Can you try to reset snmpv3 configuration as it is described there?
    in CPU/Memory snmpv3 Comment by Karel October 2022
  • Is FID 128 set as a home Virtual Fabric? Send us output from these commands: snmpwalk -v 3 -u <security user> <switch IP or hostname> 1.3.6.1.4.1.1588.2.1.1.1.26.1 snmpwalk -v 3 -u <security user> -n VF:128 <switch IP or hostname> 1.3.6.1.4.1.1588.2.1.1.1.26.1
    in CPU/Memory snmpv3 Comment by Karel October 2022
  • For Brocade SAN Switch with VirtualFabric : a. must monitor the Default Switch (FID 128), even if no port are allocated or used b. OID for CPU and Memory are only available through the DefaultSwitch
    in CPU/Memory snmpv3 Comment by Karel October 2022
  • Hi, there are 2 different possibilities in alerting. Performance statistics alerting https://stor2rrd.com/alerting.php Target email adresses are configured in "E-mail groups" tab. Then you have to assign the right email group to each alerting rule. HW event alerting https://stor2rrd.com/alerting-event.php Target emails…
    in STOR2RRD ALERT Configuration , mailing group is not working. Comment by Karel September 2022
  • Hi, send us output from these commands: cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tail logs/alert_event_history.log tail logs/alert_history.log
    in STOR2RRD ALERT Configuration , mailing group is not working. Comment by Karel September 2022
  • Hi, Upgrade to the latest version 7.40. This issue should already be fixed there. Let us know if the issue persists.
    in Brocade Switch data not displayed in Web UI Comment by Karel August 2022
  • Hi, it should work till an hour after removing the following files. Let us know. rm /home/stor2rrd/stor2rrd/data/*/*vnxbperf* rm /home/stor2rrd/stor2rrd/data/*/*vnxbconf*
    in VNX not available Comment by Karel May 2022
  • Hi, we would need to see the output from the following commands. ls -l /home/stor2rrd/stor2rrd/data/*/*vnxbperf* | wc -l ls -l /home/stor2rrd/stor2rrd/data/*/*vnxbconf* | wc -l This issue is most probably caused by the downgrade from 7.40 to 7.30.
    in VNX not available Comment by Karel May 2022
  • Hi, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in VNX not available Comment by Karel May 2022
  • Hi, does this command work on your switch?
    in SAN switch status problem Comment by Karel April 2022
  • Hi, what returns this snmpwalk command? snmpwalk -v 2c -c public <switch IP> 1.3.6.1.3.94.1.6.1.6 This is the same way as we use to collect health status information. Here is an example from our lab: snmpwalk -v 2c -c public 192.168.1.1…
    in SAN switch status problem Comment by Karel April 2022
  • Hi, use this file as a fix: https://download.stor2rrd.com/patch/7.31-9-6-ged2f/sanperf.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 128539 Dec 10 15:59 sanperf.pl If your web browser gunzips it automatically then just rename it: mv sanperf.pl.gz sanperf.pl…
    in load.sh html gives back an error Comment by Karel December 2021
  • Hi Michael, can you send us also this file? /home/stor2rrd/stor2rrd/etc/web_config/devicecfg.json https://upload.stor2rrd.com
    in load.sh html gives back an error Comment by Karel December 2021
  • Hi Roy, we use "uemcli" commands to collect data from Unity devices. There is executed around 20 uemcli commands in each agent run (usually every 5 minutes).
    in Stor2rrd authentication with Unity every second Comment by Karel December 2021
  • Hi, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in load.sh html gives back an error Comment by Karel December 2021
  • Hi, what is your stor2rrd version?
    in load.sh html gives back an error Comment by Karel December 2021
  • Hi @burani, how does it look like now? Did you have time to try it?
    in VNX load_host failed: Can't use an undefined value as a HASH reference at Comment by Karel December 2021
  • Hi, use this file as a fix: https://download.stor2rrd.com/patch/7.31-5-9-g5103/AlertStor2rrd.pm.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 177998 Nov 30 15:12 AlertStor2rrd.pm If your web browser gunzips it automatically then just rename it: mv…
    in Graphs are not attached when alert emails are sent. Comment by Karel November 2021
  • Hi, can you try this fix? https://download.stor2rrd.com/patch/7.31-5-9-g5103/LoadDataModule.pm.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 2336265 Nov 26 09:12 LoadDataModule.pm If your web browser gunzips it automatically then just rename it: mv…
    in VNX load_host failed: Can't use an undefined value as a HASH reference at Comment by Karel November 2021
  • Hi, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in VNX load_host failed: Can't use an undefined value as a HASH reference at Comment by Karel November 2021
  • Hi, it looks like you didn't receive an email from me. You probably filled incorrect email address in the upload form. Nevermind, here it is again: follow these steps and send us output. su - stor2rrd cd /home/stor2rrd/stor2rrd ./bin/config_check.sh <alias of the affected Unity device> In the output from above commands you…
    in issue with Unity Comment by Karel November 2021
  • Hi, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in issue with Unity Comment by Karel November 2021
  • Hi, raise a ticket with your switch support. Ask them why this switch doesn't provide statistics for ports. And provide them output from the snmpwalk commands. Let us know.
    in No RRD data for switches Brocade BR-6510 Comment by Karel November 2021
  • Hi, it looks like your switch does not provide statistics for ports. e.g.: tmp/MSK-TI-BR6510-100-1-perf-last.txt --> 1636542605,,,,,,,,,0,0,,,,MSK-TI-BR6510-100-1,port1.rrd,port1.rrd,0,, 1636542605,,,,,,,,,0,0,,,,MSK-TI-BR6510-100-1,port2.rrd,port2.rrd,0,,…
    in No RRD data for switches Brocade BR-6510 Comment by Karel November 2021
  • Hi, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in No RRD data for switches Brocade BR-6510 Comment by Karel November 2021
  • Hi, use the following file, it is implemented there. https://download.stor2rrd.com/patch/7.30-4-3-g296a/vmaxperf_v8.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 232069 Nov 9 13:32 vmaxperf_v8.pl If your web browser gunzips it automatically then just rename it:…
    in EMC：About HealthStatus monitoring Comment by Karel November 2021
  • Hi @Lucas, you are right, variable cannot be in the apostroph characters in this case. This is our bug which was made just 2 weeks ago. I thought it was there the whole time with apostrophs. Can you upgrade to the latest version 7.30? It should be fixed there. https://stor2rrd.com/download.php
    in SNMPv3 using Auth & Priv prevents showing VFs on Brocade Comment by Karel October 2021
  • Hi @Lucas, thanks for letting us know. Can you test it without first change in bin/check_vsan.sh? We don't use Virtual Fabrics in our lab so we cannot test it in this moment. It have to work even without that. Security user have o be in the quotes because there can be some characters which can cause an issue like "*" and…
    in SNMPv3 using Auth & Priv prevents showing VFs on Brocade Comment by Karel October 2021
  • Hello @Lucas, you are right, data collection for Virtual Fabrics was not supported when Auth and Priv authorization was set up. Deploy these files, it should start to work: https://download.stor2rrd.com/patch/7.21-24-1-ge01a/load_sanperf.sh.gz Gunzip it and copy to /home/stor2rrd/stor2rrd (755, stor2rrd owner)-rwxr-xr-x 1…
    in SNMPv3 using Auth & Priv prevents showing VFs on Brocade Comment by Karel October 2021
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