Karel

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Karel
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  • Hi, "date" command from stor2rrd server is missing.
    in VPLEX - data reported with shifted time Comment by Karel August 2018
  • Hi, pls send us output from following commands: cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir date ./bin/config_check.sh <VPLEX alias>
    in VPLEX - data reported with shifted time Comment by Karel August 2018
  • Hi, this issue is already fixed. Use following file: http://download.lpar2rrd.com/patch/alrt.pl.gzGunzip it and copy to /home/lpar2rrd/lpar2rrd/bin (755, lpar2rrd owner)-rwxrwxr-x 1 lpar2rrd lpar2rrd 105500 2. srp 14.23 alrt.plIf your web browser gunzips it automatically then just rename it: mv alrt.pl.gz alrt.pl Let us…
    in Issue with alerting Comment by Karel August 2018
  • Hi, thanks for confirmation. This fix will be included in next release of stor2rrd.
    in Not collecting data from SAN and some storages Comment by Karel August 2018
  • Hello, probably you have got some corrupted files in your data directory. We have already added a control, which should detect and remove the corrupted files. Pls try this procedure: 1. check count of perf files cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ls -l data/*/*_sanperf_* | wc -l 2. use this…
    in Not collecting data from SAN and some storages Comment by Karel July 2018
  • Hello Alex, try this fix:http://www.stor2rrd.com/download-static/LoadDataModule.pm.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxrwxr-x 1 stor2rrd stor2rrd 1567388 Jul 9 12:52 bin/LoadDataModule.pm If your web browser gunzips it automatically then just rename it: mv LoadDataModule.pm.gz…
    in VNX Block: Abnormal I/O spikes recorded Comment by Karel July 2018
  • Hi John, remove paths to rrd files in ISL.txt, let there only rrd file name instead full path. Here is an example how ISL.txt should looks like: port<port_ID>,<rrd_file_name>,<switch_name>-BNA,to_port=port<target_port_ID>,to_switch=<target_switch_name>-BNA [stor2rrd@vm-karel data]$ cat brocade01-BNA/ISL.txt…
    in stor2rrd not "detecting" ISL ports correctly through BNA version 14.0.1 Comment by Karel June 2018
  • Hi John, we know about this issue, but we can not do anything with this, because BNA REST API does not return all ISL ports. All ISL ports are available only via snmp.
    in stor2rrd not "detecting" ISL ports correctly through BNA version 14.0.1 Comment by Karel June 2018
  • Hi, thanks for confirmation. This fix will be included in the new version 2.31-1 of stor2rrd, which will be released this week.
    in There is no volume response data in vplex Comment by Karel June 2018
  • Hello, we do not use snmp Traps. You should use the user with read-only rights (ro) and without authorization, for example snmpuser2. switch:admin> snmpconfig --set snmpv3 ... User (ro): [snmpuser2] Auth Protocol [MD5(1)/SHA(2)/noAuth(3)]: (1..3) [3] Priv Protocol [DES(1)/noPriv(2)/AES128(3)/AES256(4)]): (2..2) [2] ...…
    in FC5022 SAN Switch issue - Unsupported security level Comment by Karel June 2018
  • Hello, open an SSH session for the FC5022 switch. Run the following command: snmpconfig --show snmpv3 If you do not want to share the content here, you can send it by email. support@stor2rrd.com
    in FC5022 SAN Switch issue - Unsupported security level Comment by Karel June 2018
  • Hi, the response time statistics are there, but the names of that statistics are different than we expect. response time read = fe-lu read-avglat (us), fe-lu read-lat&#13; recent-average (us) &#13; response time write = fe-lu write-avglat (us), fe-lu&#13; write-lat recent-average (us) We have sent you a hotfix via email.…
    in There is no volume response data in vplex Comment by Karel June 2018
  • Hi, can you check if Vplex provide response time statistics in the monitors for your volumes? Downloaded monitors by stor2rrd are stored in this directory: /home/stor2rrd/stor2rrd/data/<storage name>/iostats cd /home/stor2rrd/stor2rrd/data/<storage name>/iostats cat *VIRTUAL_VOLUMES_PERPETUAL_MONITOR.log | egrep "<volume…
    in There is no volume response data in vplex Comment by Karel June 2018
  • Hello Johannes, BNA API does not provide performance statistics for ports. I'm afraid we are not able to help you. This issue has also occurred in our lab, but in our case the restart of the BNA helped. You should contact BNA support and provide them these outputs of curl commands. Please let us know if BNA support will…
    in BNA issue Comment by Karel May 2018
  • Hi, did you use the correct wwn? Use "World Wide Name" for random SAN switch from configuration table and replace "<switchWWN>" in second command. stor2rrd GUI -> SAN SWITCH BNA -> Totals -> Configuration view ("World Wide Name" column) It should work. Here is an example of output: curl -ks -X GET -H…
    in BNA issue Comment by Karel May 2018
  • Hello Johannes, can you test if BNA API provides performance statistics for ports? Use these curl commands for that: 1. Logging in- set <BNA user>, <user password>, <BNA IP>, <BNA PORT>curl -ks -X POST -H "WSUsername:<BNA user>" -H "WSPassword:<user password>" -H…
    in BNA issue Comment by Karel May 2018
  • Hello Alex, Send us logs pls. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ls -l data/*/total_summary.rrs >tmp/SAN_switch_files_list.txt tar cvhf logs.tar logs etc tmp/*txtgzip -9 logs.tar Send us logs.tar.gz via…
    in Graphs not displayed for SAN switch totals Comment by Karel May 2018
  • Hello Martin, yes, that is an issue. This file should be removed if the switch has not unused ports. We will add this function to our code. Just remove this old file and run load.sh, it should help. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir rm data/<affected switch name>/unused_ports.txt rm tmp/2.*…
    in What is an "Unused" port Comment by Karel April 2018
  • Hello Martin, this is really strange... Send us outputs from these commands via email to support@stor2rrd.com or you can share it here, thanks. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir&#13;date&#13;ls -l data/<affected switch name>/unused_ports.txt&#13;cat data/<affected switch…
    in What is an "Unused" port Comment by Karel April 2018
  • Hello, do you mean some switches have missing statuses?Like here: Try this snmpwalk command for affected switches: snmpwalk -v 1 -c public <SAN SWITCH IP> 1.3.6.1.4.1.1588.2.1.1.1.6.2.1.3 If the output will be empty, than you have to enable some snmp configuration on switch. Refer it here:…
    in MAPS messages in "Health status" Comment by Karel April 2018
  • Hello, what physical state do your 2 ports have? You can find it by these snmpwalk commands: snmpwalk -v 1 -c public <SAN SWITCH IP> 1.3.6.1.4.1.1588.2.1.1.1.6.2.1.37 snmpwalk -v 1 -c public <SAN SWITCH IP> 1.3.6.1.4.1.1588.2.1.1.1.6.2.1.3 If they have statuses noTransceiver or noSigDet, so we take them as unused.…
    in What is an "Unused" port Comment by Karel April 2018
  • Hello, can you send us logs? Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dirps -ef |egrep "2rrd" > tmp/ps_log.txttar cvhf logs.tar logs etc tmp/*txtgzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in Error getting performance data from VMAX = "Time for update is not correct!" Comment by Karel February 2018
  • Hello, it looks like they belongs to the same fabric. Can you test it via snmpwalk? snmpwalk -v 1 -c public blsw103 1.3.6.1.2.1.75.1.1.1 snmpwalk -v 1 -c public blsw104 1.3.6.1.2.1.75.1.1.1 fcFeFabricName 1.3.6.1.2.1.75.1.1.1description:The Name_Identifier of the fabric to which this fabric elementbelongs.This object…
    in Switches in same Fabric haven't same Fabric name in etc/san-list.cfg Comment by Karel January 2018
  • Hi, Send us logs pls. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dirps -ef |egrep "2rrd" > tmp/ps_log.txttar cvhf logs.tar logs etc tmp/*txtgzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.comYou might even attach…
    in 2.10-01 BNA / SAN total graphs Comment by Karel December 2017
  • Hello, can you send us this file? ls -l /home/stor2rrd/stor2rrd/data/BF-Unity400F-01/*unityperf* | head -1 https://upload.stor2rrd.com Note a short problem description in the text field of the upload form. Thanks.
    in Issues after update 2.10 Comment by Karel October 2017
  • Hello, can you send us logs pls? Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dirps -ef |egrep "2rrd" > tmp/ps_log.txttar cvhf logs.tar logs etc tmp/*txtgzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in BNA issue Comment by Karel October 2017
  • Hi, your crontab entry is wrong: # SAN Agent0 * * * * /opt/ibmMonitor/stor2rrd/load_sanperf.sh > /opt/ibmMonitor/stor2rrd/load_sanperf.out 2>&1 SAN agent should be run every minute. Set it like this:* * * * * /opt/ibmMonitor/stor2rrd/load_sanperf.sh > /opt/ibmMonitor/stor2rrd/load_sanperf.out 2>&1
    in Brocade switches configured and connected, but no data is getting collected Comment by Karel July 2017
  • Hi, can you send us logs pls?Pls note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dirfind data -exec ls -ld {} \; > tmp/list_data.txtps -ef |egrep "2rrd|svc|xiv|ds8|ds5|hus|vspg|netapp|horcm" >> tmp/list_data.txttar cvhf logs.tar logs etc…
    in 3PAR does not show graph data Comment by Karel June 2017
  • Hello, can you try these commands? snmpwalk -v 2c -c public2 10.247.15.82 1.3.6.1.2.1.31.1.1.1.1 >ifAlias.txtsnmpwalk -v 2c -c public2 10.247.15.82 1.3.6.1.2.1.31.1.1.1.10 >ifHCOutOctets.txtsnmpwalk -v 2c -c public2 10.247.15.82 1.3.6.1.2.1.31.1.1.1.11 >ifHCOutUcastPkts.txt Send us outputs via https://upload.stor2rrd.com
    in Configuring CISCO SAN switch Comment by Karel February 2017
  • Hi, you have to use only one SecName (security user) for all Virtual Fabrics. Try this configuration: http://www.stor2rrd.com/install.htm -> SAN tab Brocade Virtual Fabric support * Configure security user on the switch (under admin account):userconfig --add snmpuser1 -r user -l 1,128&#13;userconfig --change snmpuser1 -r…
    in Configuration Problem Comment by Karel January 2017
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