Karel

Hi, try the following commands and send us the outputs via email to support@xorux.com telnet <Unisphere_IP> 8443 openssl s_client -connect <Unisphere_IP>:8443 curl --tlsv1.2 -i -X GET -k -u <user>:<password> -H "Content-Type: application/json" https://<Unisphere_IP_or_hostname>:8443/univmax/restapi/version

Hi, The new XorMon version 2.1.0, which will be released next week, will include fixes for SAN REST API monitoring. SAN Broadcom (Brocade) REST API: a bug that prevented it from working under certain conditions has been fixed SAN Broadcom (Brocade) REST API: the fabric view has been fixed

Hi, the issue was that the device does not provide regulat 5-minutes statistics samples. Workaround for this issue will be included in the next release XorMon 2.1.0.

Hi, can you try the following curl commands? Send us the output (hide the password). curl -i -X GET -k -u <user>:<password> -H "Content-Type: application/json" https://<Unisphere_IP_or_hostname>:8443/univmax/restapi/version curl -i -X GET -k -u <user>:<password> -H "Content-Type: application/json"…

Hi, use the following file as a fix: https://download.xormon.com/patch/2.0.25-2-gf43bff/SanBrocadeRestApi.pm.gz Gunzip it and copy to this path in your Xormon application directory (755, xormon owner): /home/xormon/xormon-ng/server-nest/microservices/sanbrcdrestapi/ -rwxrwxr-x 1 xormon xormon 94960 Nov 19 12:02…

Hi, can you send us logs and some screenshots? UI --> (Help -->) Logs --> Support Log --> Export All Logs: follow the form Send us generated file via https://upload.xormon.com

Hi, we are aware of this issue and are working to fix it. We will let you know.

Hi, upgrade to the latest version 2.0.11 it should help. There is another issue with the SAN REST API, which the new version should also fix.

Hi, send us logs: UI --> (Help -->) Logs --> Support Log --> Export All Logs: follow the form Send us generated file via https://upload.xormon.com Note a short problem description in the text field of the upload form.

Hi, send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com

Hi, this will be fixed in the new release https://xormon.com/note180.php

Hi, send us logs. Note a short problem description in the text field of the upload form. under stor2rrd user (use lpar2rrd user on our virtual appliance) cd `cat ~/.stor2rrd_home` tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com

No, only Auth and Priv passwords.

Hi, is it about SAN or LAN switch? Use authNoPriv or authPriv security level. NOTE: AES256 and SHA512 is not yet supported and will not work.

No it isn't, there were more changes. It's necessary to upgrade to the latest version. We do not support older versions for the free users. Upgrade is fast and easy, you can try it now.

Hi, upgrade to the latest version, it is fixed there. Your current version is quite old (7.30 2021-11-19_10:56). https://stor2rrd.com/download.php https://stor2rrd.com/upgrade.php

Hi, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com

Hi Alby, what exactly doesn't work? --> SAN

https://download.xormon.com/docker/xormon-ng-docker-1.6.39.tar.gz

Hi, upgrade to the latest version, it is fixed there. https://download.xormon.com/ng/xormon-ng-1.6.39.tar.gz https://xormon.com/xormon-upgrade.php

Hi, in stor2rrd you will always see only default switch and under it all ports from all Virtual Fabrics. We know it is not the best solution. In our new brand tool Xormon NG, we do it better. There you can configure each Virtual Fabric/Switch separately. You can specify VF:ID you want to monitor. https://xormon.com/

Hi, send us logs. UI --> settings --> Logs --> support logs: follow the form Send us generated file via https://upload.xormon.com Note a reference pls. Specify alias of the switch in AG mode.

Hi, no, only you two have reported this problem so far. Can you send us some examples how does it look like in the stor2rrd UI? Mainly Health status view under the device after an alert has been sent. You can send it here or via email: support@stor2rrd.com

Hi, we've never seen an event like this before. Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com Regards Karel

Hi, is that really an Access Gateway switch? WWN provides your switch, this has nothing to do with stor2rrd.

Hi, the Access Gateway switches reports 1 instead of their WWN. "fabrics" : { "Access Gateway" : { "switches" : { "MXG610S_FC1b" : { "fabric_wwn" : "1", "switch_wwn" : "1" }, "MXG610S_FC2a" : { "fabric_wwn" : "1", "switch_wwn" : "1" }, "MXG610S_FC2b" : { "fabric_wwn" : "1", "switch_wwn" : "1" } } }, But your switch…

Hi, send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt tmp/SAN-totals/fabrics* gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com

Hi, I mean here:

Hi, try to set fabric name "Access Gateway" for this switch, then wait at least an hour. Let us know.

Hi, what is your stor2rrd version?