Comments
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Hello, it could be working but we have no experience with this deployment. In our testing lab QNAP and QCENTER are on different machines and this works even for other users. If you are going to try this could you please let us know if that worked?
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Hello, do you connect to QCENTER as stated in docu here? https://xormon.com/storage/monitoring/QNAP/QNAP-monitoring.php Also QNAP name in Xormon NG settings should be same as the Server name in QCENTER. Can you also check on this?
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Hello, was this QNAP device working in Xormon NG before 1.8.4 or is it fresh install and newly added QNAP? Send us logs from Xormon NG please: UI --> settings --> Logs --> support logs: follow the form Send us generated file via https://upload.xormon.com Note a reference pls.
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Hello, 1) apply this patch and restart microservice in XorMon NG: https://download.xormon.com/patch/1.7.17-573-gff045/INFINIBOX.pm.gz Gunzip it and copy to this path in your Xormon application directory (755, xormon owner): server-nest/microservices/infinibox/ -rw-rw-r-- 1 xormon xormon 87642 Feb 11 08:39 INFINIBOX.pm If…
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Hello, thanks, one more patch. It should fix the sorting of alerts. https://download.stor2rrd.com/patch/7.92-14-g4ad7/storeonceperf_v4.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxrwxr-x 1 stor2rrd stor2rrd 89577 Aug 13 14:28 storeonceperf_v4.pl If your web browser gunzips it…
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Hello, and do you have any new alerts also in the table or only these old alerts? Just asking if the problem is in the sorting of the table or if old alerts are present. We could for example filter alerts older than one month or something like that if this is the case. Also if you can send us this html file just to check…
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Hi GDen, we have made some changes to Health Status page for Storeonce, can you apply this patch below to your stor2rrd instance? After applying this patch wait about 10 minutes and check Health Status page and let us know if it looks better based on your insights.…
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Hello GDen, thank you for your insights, we'll take a look at it and make some changes. We will let you know after the changes are made.
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Hello, it could be caused by fwdead status for iscsi ports, we changed this behaviour. Apply this patch, wait 15 minutes and reload the health status page again. Let us know if that helps to solve the issue. https://download.stor2rrd.com/patch/7.81-2-16-g144b/hp3parperf_api.pl.gz Gunzip it and copy to…
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Hello Ahmed, can you try to get data from API using these curl commands below? 1) set <user>, <password>, <3par_ip_address>, <api_port> (8080 standard) 2) get api token from user and password using this curl: curl -i -X POST \ -H "Content-Type: application/json" \ -H "Accept: application/json" \ -d…
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Hello vanwykwi, if task is created on host can you see if it triggers and runs every 5 minutes? You can enable task history in Task Scheduler to see more detailed information about tasks even if they start, fail or complete successfully. Can you also check if there are any files in this folder?…
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