DavidL

Hi, global health status seems to be ok, but your output: Command failed. There is no device bat_info, definitely indicate, that something is wrong with MacroSAN. We will contact you in the following week with update.

Hi, Send us also output from CLI command "ha mgt getstatus" example: (null)@(null) ODSP CLI>ha mgt getstatus

Hi, Unfortunately, without at least file '/home/stor2rrd/stor2rrd/logs/error.log-qumuloAlias (qumuloAlias => alias under which you have Qumulo in Stor2rrd gui), we are unable to detect the root problem and advice you how to fix it. As was said, this one file is bare minimum. From information we currently have, we can't be…

Hi, 1. Apply following script: https://download.stor2rrd.com/patch/7.51-1-2-g38eee/qumuloperf.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rw-rw-r-- 1 stor2rrd stor2rrd 24056 Oct 14 10:18 qumuloperf.pl If your web browser gunzips it automatically then just rename it: mv qumuloperf.pl.gz…

Hello, Send us logs: 
 cd /home/stor2rdd/stor2rdd # or where is your STOR2RRD
 working dir 
 tar cvhf logs.tar logs tmp/*txt 
 gzip -9 logs.tar 
 Send us logs.tar.gz via https://upload.stor2rrd.com

Hello Leth, Apply script below: 1. https://download.stor2rrd.com/patch/7.21-18-7-g5861/netbackupperf.pl.gz 
 Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd
 owner) 
 -rw-r--r-- 1 stor2rrd stor2rrd 32052 Oct 11 09:12 netbackupperf.pl 
 If your web browser gunzips it automatically then just…

Hi, Below are two links for this issue: 1. -rw-r--r-- 1 nobody nobody 26506 Apr 30 2020 /mnt/shared/patch/stor2rrd/freenasconf.pl-rw-r--r-- 1 nobody nobody 7087 Apr 30 12:16 /mnt/shared/patch/stor2rrd/freenasconf.pl.gz https://download.stor2rrd.com/patch/freenasconf.pl.gzGunzip it and copy to /home/stor2rrd/stor2rrd/bin…

Hi, To help us solve this issue, please follow instructions below. 1. Aplly this scrip https://download.stor2rrd.com/patch/freenasperf.pl.gzGunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rw-r--r-- 1 stor2rrd stor2rrd 36579 Apr 23 11:59 freenasperf.plIf your web browser gunzips it automatically then…